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Saturday, February 28, 08:30 AM

Aaaak! My Circulation Area Needs to be More Ergonomic…But Where do I Start?

Discover how to identify common ergonomic shortfalls in materials checkin and checkout. Find practical solutions for decreasing the risk of repetitive motion injuries. Panel members will offer useful advice, providing information to help managers study, plan, and implement ergonomic designs. Examples will be taken from the Marin County Free Library’s work with an ergonomist and architect in the redesign of the Novato Library’s circulation area.

Speakers: Donna Mettier, Gail Haar, Jim Ring, Julie Garner, Bonny White

Advocacy in Hard Times @ Your Library

In difficult economic times, people turn to - and count on - their public libraries more than ever to help find information about jobs, health and family. But like many institutions, public libraries nationwide are facing massive budget cuts. Library hours are being reduced, staff is being let go and programs are being cut. So how can public libraries continue to provide critical services for their communities? By speaking up and speaking out loudly and clearly about the value of our nation’s public libraries and librarians. This session will provide public librarians with the tools and techniques for advocating in tough times, including key messages, outreach strategies and resource materials. Participants will learn how to effectively respond to policymakers and the media and how to use Friends groups and trustees as advocates who can help make the case for sustained public library funding.

Speakers: Kathleen Imhoff, Patricia Glass Schuman

Building Communities Through Public Library-Museum Collaborations

The Institute of Museum and Library Services promotes community-building through collaboration. This session shows how two communities have used IMLS National Leadership Grants to create "social ecosystems" involving libraries, museums and other community organizations. In Tucson, Arizona, the public library and botanical garden promote "desert friendly" lawns and gardens. In Gainesville, Florida, the county library district and Florida Museum of Natural History developed a Head Start science program (MESS) with a regional focus.

Speakers: Laura Sullivan, Betty Dunckel Camp, Roseanne Russo, Libby Czopek

Ensuring Access: Training All Library Staff on Intellectual Freedom

Learn how one library system trains all staff - from pages to delivery drivers to librarians to maintenance workers - on its intellectual freedom philosophy, policies, and procedures. Designed to be interactive, the training uses scenarios that reflect real-world experiences, taken from all aspects of library work.

Speakers: Mary Ross, Carrie Bowman, Kate Laughlin,

Life after Ironwood: Challenges of Managing Self-Service

Many public libraries have implemented self-service functions like express check-out, reserves available for direct pick-up, online ILL placement, etc. Find out how three libraries are dealing with user and staff expectations and reactions to this new environment.

Speakers: Ann Cousineau, Rita Gale, Sally Fry

Propshop II

Gail Benton and Trisha Waichulaitis return with Propshop II, packed with new flannel and prop stories appealing to a child's natural curiosity and fun loving spirit. Join this enthusiastic duo and participate in lively songs and stories that will enhance your storytime program.

Speakers: Trisha Waichulaitis, Gail Benton

Romancing the Reader: What's Love Got to Do With It

If you think all romance writers spend their days lounging around in pink silk and lace sipping champagne as they dictate their latest novel to their overworked secretary, this program will change your perceptions of romance writers forever! Jayne Ann Krentz, Susan Wiggs, and Stella Cameron, three award winning and best-selling authors of romance and women's fiction, will chat with moderator Cathie Linz, Romance Writers of America Library Liaison and author of a number of popular category romances, about their own unique creative approaches to the writing process and about the appeal of the romance genre to writers and readers.

Speakers: Jayne Ann Krentz, Susan Wiggs, Cathie Linz, Stella Cameron

Untangled, Unwired, Unbound: Going Wireless in the Public Library

Are you interest in introducing a wireless at your library? Are you afraid that unwanted customers will get into your system, if you use wireless? Exactly what are the possibilities? Librarians have recognized that the ever-changing science of technology and the products that evolve from that science and customer demand is pushing libraries toward using current technology to provide cost effective service and better customer service. Attend this informative program where public librarians discuss the dos and don’ts of wireless planning. Learn how to successfully implement and budget for wireless technology.

Speakers: Gene Rollins, Sue Calbreath

The Urban Male Reading Experience

Booklists without programming are useless. Boys and men in urban settings face unique challenges that libraries alone cannot meet. We will share a model of collaborative programming that links literacy to urban male experiences ranging from incarceration, depression, sexual anxiety and domestic violence to parenting, male bonding, companionship and entrepreneurship. We have actively sought partnerships with community agencies that have increased male affinity for reading sevenfold in our core urban branches, local juvenile detention centers, community centers and schools.

Speakers: Serge Danielson-Francois, Ritchie Momon

When Customers Take Over: Self-Service Integration

WebJunction: Making the Most of the Gates Library Project Online Community

The program will cover the organization of the Gates Portal Project, its partners, its successes/failures, and its future. A Gates Grant recipient library will focus on how it is using the portal to manage hardware and software, implement applications, train staff and patrons, and deliver library services.

Speakers: Marilyn Gell Mason, Michael Crandall, John D. Hales, Jr., Don Barlow

Zines and Teens: A Radical Combination

Described by Chip Rowe as "Tinkertoys for malcontents," zines are often considered part of an underground movement too radical for mainstream society. But zines in libraries attract new patrons (especially teens), build relationships with disenfranchised groups, and show commitment to the Library Bill of Rights. The Salt Lake City Public Library collection is proof that including zines can have an immediate and amazing impact, especially when used in conjunction with programming for teens.

Speakers: Julie Bartel, Brooke Young

Saturday, February 28, 10:00 AM

Anime Action and Manga Mania: How to Turn Teens (and others) into Active Library Users

Anime (Japanese animation)and manga (Japanese comics) have become tremendously popular with viewers and readers of all ages, but especially with teens. Through anime film clips and manga images, the historical development and artistic devices of these two mediums will be presented, as well as an overview of the genres and titles currently available. Participants will receive information and title recommendations for developing anime and manga collections.

Speakers: Jane Halsall, Bill Edminster, Gail Schultz, Jeffrey Gegner

Combined Public / School Libraries: The Good, The Bad, or the Ugly?

Our missions may overlap, parts of our collection may be similar, and our clients are shared. Yet, for years conventional wisdom has said that combined public/school libraries are not the best way to provide library service. Listen to accounts of real life examples of combined facilities from remote Alaskan villages to larger urban areas and learn what factors promote success in these joint ventures and which conditions incubate problems.

Speakers: Sue Sherif, Aja Markel Razumny, John Moorman, Dan Christopherson, Mark Smith

How Libraries and Librarians Make a Difference in their Communities

Learn how to determine the impacts of your library services using a four-step approach funded by an IMLS National Leadership Grant led by University of Michigan and University of Washington researchers. The program will show the value of various library services, such as after-school programs for teens, community information services, and services designed to help immigrants gain the skills they need to become citizens. More about the evaluation approach and IMLS-sponsored project available here.

Speakers: Karen Fisher-Pettigew, Joan Durrance

How to Become the Nordstrom of Public Libraries

I Love a Mystery

Are you a mystery fan? For sure, many of your patrons are. Join a panel of award-winning Northwest mystery writers for this diverting discussion of our endless fascination with who done it and why.

Speakers: David Wright, Mary Daheim, Earl Emerson, Aaron Elkins

Library Web Sites Deconstructed

How did they do that? Did you ever wonder how a particular web application was created? Find yourself peaking at the source code and still not sure? Take this 75-minute tour visiting library web sites that have implemented exemplary web applications. Along the way the presenter will identify internet technology and software used to create each application including anecdotal information from the authoring library.

Speaker: Paula Wilson

No Shrinking Violets Work Here! Bold Promotions and Grassroots Marketing to Get Your Library Noticed

In today’s competitive market simply planning a terrific library program or offering a fabulous service isn’t enough - you have to get out into your community and promote! Tulsa City-County Library staff will share its targeted marketing plan and approach to working with local and regional businesses, community agencies, and schools to promote library events and services. You’ll leave this program with tips and tricks for planning your own effective marketing campaign.

Speakers: Suanne Wymer, Shelley Cook, Katherine Long

Outcomes Guaranteed: Assessing Effective After-School Homework Centers

Justify funds for developing and running an after-school homework center by learning how to assess your program's effectiveness. Anticipated outcomes will be shared, as well as techniques for measuring the successful completion of those outcomes.

Speakers: Cindy Mediavilla, Virginia Walter

Providing Effective Computer Assistance: Three Different Approaches

Patrons need our help when they use computers. Take this opportunity to discover three very different approaches to providing computer assistance to library patrons ranging from a docent program, to a specialized service desk, to a unique Internet Access Library. Audience members will find something applicable for any size library.

Speakers: Travis Horton, Tim Jarzemsky, Karen Kelley

Reaching Out! & Sharing Cultures: Outreach @ the Miami-Dade Public Library System

An interactive workshop focusing on well-established successful services of the Miami-Dade Public Library System defined by the needs of our vibrant, diverse community. Services to be covered include Literacy: Jump Start (Pre-School Story Kit Program); S.M.A.R.T. (Science, Math and Reading Tutoring); Project L.E.A.D. (Literacy for Every Adult in Dade); Services for the Elderly & Persons with Disabilities: Connections: Library Service for the Homebound; Talking Books Library; and Multicultural Programming: Storytelling: Ideas and techniques.

Speakers: Lucrece Louisdhon-Louinis, Audrey Ryan, Barbara Moyer

Recruitment Through Coaching: Involving the Community in Public Library Staff Recruitment

Public Libraries in the U.S. cannot and do not depend on library schools to provide the staff they need to operate effectively. Creative community-based recruitment efforts are being used to hire and inspire a dedicated, well-trained and knowledgeable library staff. Learn about successful recruitment and staff development programs going on in public libraries throughout the nation and the steps you can take to put them in place in your library.

Speakers: Ray Santiago, Hedra Peterman



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Programs held Saturday, February 28, 2004 at PLA's 10th National Conference